Medical Records

Online Medical Records Request

Request Records

Click the button above to enter your email and start the process. Once your request is complete, you will receive an email with a secure link to download your records.

Need more help?

You can find a list of frequently asked questions as well as chat live with a HealthMark medical records specialist for additional help on Monday to Friday from 8 a.m. to 6 p.m. CT at https://healthmarkgrouphelp.zendesk.com/hc/en-us.


  1. Please bring a valid and current picture ID when requesting records.
  2. Records cannot be released to family members without a valid authorization except for parents of minors
    (Example: Spouses cannot request and pick up records without patient signing an authorization)  

    RELEASE OF INFORMATION AUTHORIZATION


  3. There is a charge for copies of medical records depending on the request.  Contact hospital for prices at 928.854.0038.
  4. Health Information Management (HIM) Department is open Monday through Friday from 8:00am until 4:00pm.
  5. Please allow 7-10 days for processing at a minimum.
  6. If records are for continuing care with another provider or healthcare facility, please have the provider/facility fax a request to 928.453.0453.